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Sometimes we need a little assistance in understanding how to use a product or service.

The SUPRA® eKEY® Customer Support Resource Page is here to do just that.

Once on the resource page, you will find additional information by scrolling down to the document icon. 

Some examples of additional resources are:

  • eKEY Quick Guide
  • eKEY Basic Refresh Guide
  • eKEY Professional Refresh Guide
  • eKEY User Manual
  • eKEY Error Codes

Short concise training videos on the use of the SUPRA® eKEY® product and features can be found on this page as well. Simply scroll down the page to the video icon. 

Some examples of videos available are:

  • My Keyboxes - Edit Keybox Data
  • Obtain Key and Open Shackle
  • One-Day PIN Code (Members eKEY)
  • Using the Apple Watch with the Supra eKEY app
  • Showing Notifications
  • Create Real-Time Showing Notes

How to open an eKEY®  box



How to set the agent safety alert in the eKEY®  app